Session initialization failing for some customers
Incident Report for Visier Inc.
Resolved
This incident has been resolved.
Posted Feb 12, 2023 - 22:17 PST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Feb 12, 2023 - 22:09 PST
Identified
We are having an issue with the application while initializing the session for specific users/customers. While this is happening you may get a message stating your username/password combination is wrong even when correct. Our deployment team is resolving the issue.
Posted Feb 12, 2023 - 16:27 PST
Investigating
We are having an issue with the application while initializing the session for specific users/customers.
Posted Feb 12, 2023 - 16:27 PST
This incident affected: Visier People (US, Canada, Europe).
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