We are currently experiencing an issue with Vee assistant in our EU deployment

Incident Report for Visier Analytics

Resolved

This incident has been resolved.
Posted Jul 17, 2025 - 01:52 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 17, 2025 - 01:32 UTC

Update

We are continuing to investigate this issue.
Posted Jul 17, 2025 - 00:41 UTC

Investigating

Please note that some customers may currently be experiencing an issue with the speed of responses of Vee assistant in EU. We are actively working on resolving the issue. We apologize for any inconvenience this may have caused.
Posted Jul 16, 2025 - 23:35 UTC
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On 2019-11-20, the methodology for reporting system status updates on this site was updated to improve usability. As a result of this update, periods prior to the date of the change may display a default message of “no incidents reported” even if minor issues were experienced. For information on service events occurring prior to 2019-11-20, please contact Visier Support.