We are currently experiencing an issue with the application response time.
Incident Report for Visier Inc.
Resolved
This incident has been resolved.
Posted Jan 04, 2024 - 22:31 PST
Monitoring
The solution was applied to all servers. The application is back to fully operational.
Posted Jan 04, 2024 - 22:14 PST
Identified
The root cause of the issue has been found, the solution was applied to the servers in Canada.
We are applying the solution in the servers US, the application should be back to normal in 30 minutes.
Posted Jan 04, 2024 - 22:08 PST
Update
We are continuing to investigate this issue.
Posted Jan 04, 2024 - 21:45 PST
Investigating
Please note that some customers may currently be experiencing an issue with the application response times. We are actively working on resolving the issue. We apologize for any inconvenience this may have caused. Thank you for your patience.
Posted Jan 04, 2024 - 20:59 PST
This incident affected: Visier People (US, Canada).
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On 2019-11-20, the methodology for reporting system status updates on this site was updated to improve usability. As a result of this update, periods prior to the date of the change may display a default message of “no incidents reported” even if minor issues were experienced. For information on service events occurring prior to 2019-11-20, please contact Visier Support.