SFTP authentication, Alpine Skills Intelligence and Compensation Benchmarks APIs are unavailable for US-Based customers.
Incident Report for Visier Inc.
Resolved
This incident has been resolved.
Posted Jun 13, 2023 - 14:00 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jun 13, 2023 - 13:49 PDT
Update
Besides the API for Skills Intelligence and Compensation benchmark, the outage impacts our US-based customers' authentication for SFTP.
Posted Jun 13, 2023 - 12:53 PDT
Update
We are continuing to work on a fix for this issue.
Posted Jun 13, 2023 - 12:20 PDT
Identified
Alpine Skills Intelligence and Compensation Benchmarks are unavailable at this moment, we are working on a solution for the issue.
Posted Jun 13, 2023 - 12:01 PDT
This incident affected: Visier API (US).
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On 2019-11-20, the methodology for reporting system status updates on this site was updated to improve usability. As a result of this update, periods prior to the date of the change may display a default message of “no incidents reported” even if minor issues were experienced. For information on service events occurring prior to 2019-11-20, please contact Visier Support.