We are currently experiencing issues with Data Exports (API).

Incident Report for Visier Analytics

Resolved

The functionality of Data Exports (API) has been restored. Thank you for your patience.
Posted Sep 29, 2022 - 17:31 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 29, 2022 - 05:00 UTC

Investigating

Please note that Data Exports (API) for aggregated results is returning an XLSX file instead of the expected CSV format. We are actively working on fixing this issue. We apologize for any inconvenience this may cause. Thank you for your patience.
Posted Sep 29, 2022 - 00:00 UTC
This incident affected: Visier People (US, Canada, Europe).
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On 2019-11-20, the methodology for reporting system status updates on this site was updated to improve usability. As a result of this update, periods prior to the date of the change may display a default message of “no incidents reported” even if minor issues were experienced. For information on service events occurring prior to 2019-11-20, please contact Visier Support.