We are currently experiencing an issue with the API health-check endpoint

Incident Report for Visier Analytics

Resolved

This incident has been resolved.
Posted May 08, 2026 - 04:50 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 08, 2026 - 01:00 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted May 08, 2026 - 00:13 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 08, 2026 - 00:08 UTC

Identified

Please note that some customers hosted in the US (sites au00 and au03) may be experiencing API health-check endpoint errors, while the API is functional. The problem originates from one of our service providers. We are actively working on resolving the issue with them. We apologize for any inconvenience, and we thank you for your patience.
Posted May 07, 2026 - 23:44 UTC
This incident affected: Visier APIs (US (au)).
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On 2019-11-20, the methodology for reporting system status updates on this site was updated to improve usability. As a result of this update, periods prior to the date of the change may display a default message of “no incidents reported” even if minor issues were experienced. For information on service events occurring prior to 2019-11-20, please contact Visier Support.